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Order Process

We’ve worked with our Authorized Residential Resellers to make our order process as easy as possible for Homeowners. The information below should help reduce any stress you may have about ordering a totally custom product!

Product Pricing

A number of factors will determine pricing. See Residential Product Pricing to learn more.

Getting a Quote

Be sure to study the pages listed under "Product Details" in the main menu above to learn more about the product so you can determine what kind of reseller you will need to work with. When you are ready to get a FREE quote for your project, go to “Where to Order” to connect with an Authorized Tableaux Reseller.

Production

Your order will go into production once the Reseller sends us your final signed approval documents and minimum payment of 50%.

Production timelines for residential orders typically run 5-6 weeks depending on the complexity of your project. A ship date will be determined and set on the day you approve your order. Priority Production of 15-business days, or “Rush-15”, may be requested for an additional charge. Rush-15 is limited to the complexity of the order and/or availability at time of approval.

Shipping

Orders weighing less than 150lbs, or orders within maximum size-to-weight limits will ship via UPS. Orders over 150lbs, or those that exceed maximum size-to-weight limits will ship via LTL Freight.

UPS shipments are boxed or crated. Freight shipments are crated and/or placed on a pallet. Crates are custom-made for your specific order. Your crate will be designed and built to minimize freight costs and damage during shipping, as well as maximizing ease of handling when received.

Your Reseller will be contacted approximately one week before your scheduled ship date to confirm shipping date, location, and contact info. If you made a partial payment at time of approval, your remaining balance will be due at this time and must be received before we can schedule delivery. Your Reseller will receive tracking info once your order has shipped.

Delivery

It’s up to the Reseller to provide us with a delivery address. Some Resellers opt to have your order shipped to their location first, and then schedule installation with you. Some Resellers opt to have us ship the order directly to your home address.

Installation

Tableaux does not provide installation. You or your Reseller are responsible for securely installing your Tableaux Decorative Grille(s).

Hardware and Installation instructions for the most common applications and mounting methods are provided. Keep in mind more complex projects may require additional hardware and specialized installation. Be sure to discuss installation details with your Reseller in advance so expectations are clear. Visit our Hardware & Installation page to learn more.

Product Guarantee/Warranty

See Product Guarantee/Warranty

Photo Contest

Love your Tableaux Decorative Grille(s)? Take some photos and enter our photo contest to win cash! Visit our Tableaux Photo Contest page for details. Winners are chosen every month.